Coronavirus (COVID-19) Update

Our website is open but with reduced levels of service.We despatch once a week on a Thursday so please allow some additional time for your order to be processed. We also have a temporary address for any returns or exchanges.

Website Open With Reduced Levels Of Service

Our website is open but with reduced levels of service.

Orders are being despatched weekly on a Thursday.

Please allow 48 hours for us to respond to any email enquries.

We are still accepting returns but only for refund. If you require an exchange please reorder via the website and return the unwanted item for a refund,

Please allow an additional 7 days for your returns or exchanges to be processed.

We have a temporary returns address during this time. Please use this address until further notice. Please visit our Returns And Exchanges page for more information.

Please note we are currently extremely low on stock in many styles so your size may not be currently available for purchase. We will restock as soon as the current crisis has passed and normal levels of service have been resumed.

We are also unable to send to some countries as their postal service is not accepting international mail. This currently extends to New Zealand, China and Taiwan but this list is evolving all the time.

If your country is added to this list while you have a pending order with us we will automatically refund your order and email you to let you know..

We are not currently accepting telephone calls but you can email us at sales@ukdancetrainers.co.uk. Please allow 72hrs for email responses.

My knees have been killing me after class. Finally proper trainers! Thanks for the advice smile

Lynn - Manchester
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